After two pandemic years of high satisfaction with hotels -- thanks to good value, positive staff experiences, confidence in cleanliness and proactive communication -- things have taken a turn for the worse for hotel guests.
원문출처 : https://www.cnn.com/travel/article/north-american-hotel-satisfaction-survey-jd-power-2022/index.html
원문출처 : https://www.cnn.com/travel/article/north-american-hotel-satisfaction-survey-jd-power-2022/index.html